Your purchase at FoFo
Shipping and Payment
Whether by insured shipping or personal collection in Munich: we will continue to support you after your purchase.
Insured Valuables Shipping
We ship your jewelry and watches with specialized valuables couriers. The entire transport route is insured. Shipping within Germany is free of charge. You can view all delivery options at checkout.
If you have any questions about international shipping or custom delivery, please contact us before making a purchase.
Collection in Munich
You are welcome to collect your item at our store and view it in person by prior appointment:
FoFo - Die Juwelenbörse
Kardinal-Faulhaber-Straße 15
80333 Munich
Monday to Friday: 10:00 a.m.-5:45 p.m.
Saturday: 10:00 a.m.-4:00 p.m.
Payment
The payment methods available for your order will be displayed at checkout. There you will also find the total amount of your order. If you have any questions about payment or collection, we will advise you personally.
Returns and Cancellation
Information about deadlines and returns can be found on our Cancellation Page. There you can also submit your cancellation online.
